ePublicEye Report card

Company: Portrait Artist,Art That Celebrates Life

Sunday September 5, 2010

	Score	Rating
Total Satisfaction Rating	99.68%
Management Accessibility	99.56%
Payment Process	99.40%
Satisfaction with Claims	99.30%
On-time Delivery	100.00%
Customer Support	100.00%
Comparative Prices	98.33%
Ease of Returns/Refunds	99.75%
Privacy Experience	97.80%
Customer Loyalty	99.58%

Safety Basis: 76 report(s)

Ratings independently collected by ePublicEye from actual shoppers on this merchant's web site. "In Process" means the company has received no negative or positive reports.

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General Information

URL: http://www.pastelportraits.net

In Business Since: 1997

Monitored Since: 1999-12-09 21:51:27

Credit Card Fraud Protected:Yes

Return Policy: 10 days

Return Terms: Full cash/credit refund

  Primary Customer Support Method:

   Live operator during business hours (Always)

Privacy Policy:

User information is used for internal purposes only, is not shared or sold, Customer is given option on use of information, Customer may receive E-mail from the company, Privacy Policy is published on the website

Shopping Features

Merchant Features:

             Secure Ordering

             Shopping Cart

             Order Tracking

             International Shipping

             Live Support

             Privacy Policy

             Gift Services

             Product Search

             100% Satisfaction Guarantee

Delivery Method:

             Airborne

             Federal Express

             UPS

             Next Day Air

             Download

             US Post Office

             USPS Priority Mail

             USPS Express Mail

Payment Method:

             Visa

             MasterCard

             American Express

             Discover

             JCB

             Diner's Club

             Cybercash

             First Virtual

             Electronic Check

             ATM

             Personal Check

             COD

Languages:

             Chinese

             Dutch

             French

             German

             Hebrew

             Italian

             Japanese

             Korean

             Portuguese

             Spanish

             English

Tracking Features offered

  Inventory Tracking:
     Email at time of order
     Email within 24 hours
     Phone within 24 hours

  Order Tracking:
     Phone real time tracking
     Email response
     Phone call back

  Confirmation Tracking:
     Email at time of order
     Email at time of delivery
     Email Followup after delivery

Consumer Comments

Below is a link to the full text of the comments received on Portrait Artist,Art That Celebrates Life Email addresses were required for confirmation of all reports, and are maintained on file.

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