ePublicEye Report card

Company: Scott's Comics

Sunday September 5, 2010

	Score	Rating
Total Satisfaction Rating	99.07%
Management Accessibility	99.90%
Payment Process	98.77%
Satisfaction with Claims	99.19%
On-time Delivery	100.00%
Customer Support	99.92%
Comparative Prices	95.12%
Ease of Returns/Refunds	99.00%
Privacy Experience	94.91%
Customer Loyalty	99.56%

Safety Basis: 66 report(s)

Ratings independently collected by ePublicEye from actual shoppers on this merchant's web site. "In Process" means the company has received no negative or positive reports.

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General Information

URL: http://www.scottscomics.com

In Business Since: 1992

Monitored Since:1998

Credit Card Fraud Protected:Yes

Return Policy: 7 days

Return Terms: Full cash/credit refund

  Primary Customer Support Method:

   Answering machine / Email

Privacy Policy:

Shopping Features

Merchant Features:

             Secure Ordering

             Shopping Cart

             Order Tracking

             International Shipping

             Live Support

             Privacy Policy

             Gift Services

             Product Search

             100% Satisfaction Guarantee

Delivery Method:

             Airborne

             Federal Express

             UPS

             Next Day Air

             Download

             US Post Office

             USPS Priority Mail

             USPS Express Mail

Payment Method:

             Visa

             MasterCard

             American Express

             Discover

             JCB

             Diner's Club

             Cybercash

             First Virtual

             Electronic Check

             ATM

             Personal Check

             COD

Languages:

             Chinese

             Dutch

             French

             German

             Hebrew

             Italian

             Japanese

             Korean

             Portuguese

             Spanish

             English

Tracking Features offered

Inventory Tracking:
Other

Order Tracking:
Email response

  Confirmation Tracking:
     Email within 24 hours
     Other

Consumer Comments

Below is a link to the full text of the comments received on Scott's Comics Email addresses were required for confirmation of all reports, and are maintained on file.

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