ePublicEye Report card

* Click for standards used to award seal Untitled

Definitions

safteybar safteybar Score Rating

Total Satisfaction Rating 98.53%

  Management Accessibility 98.91%

  Payment Process 97.20%

  Satisfaction with Claims 97.20%

  On-time Delivery 92.86%

  Customer Support 99.78%

  Comparative Prices 96.29%

  Ease of Returns/Refunds 99.00%

  Privacy Experience 96.77%

  Customer Loyalty 98.71%

Safety Basis: 17 report(s)

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General Information

Member ID: 3888

URL: http://www.nancysplushtoys.com

In Business Since: 1990

Monitored Since: 1998-11-08 19:09:59

ePublicEye Credit Card Fraud Protected:Yes

Return Policy: 30 days

Return Terms: Full cash/credit refund

  Primary Customer Support Method:

   Answering machine / Email

Privacy Policy:

Shopping Features

Merchant Features:

             Secure Ordering

             Shopping Cart

             Order Tracking

             International Shipping

             Live Support

             Privacy Policy

             Gift Services

             Product Search

             100% Satisfaction Guarantee

Delivery Method:

             Airborne

             Federal Express

             UPS

             Next Day Air

             Download

             US Post Office

             USPS Priority Mail

             USPS Express Mail

Payment Method:

             Visa

             MasterCard

             American Express

             Discover

             JCB

             Diner's Club

             Cybercash

             First Virtual

             Electronic Check

             ATM

             Personal Check

             COD

Languages:

             Chinese

             Dutch

             French

             German

             Hebrew

             Italian

             Japanese

             Korean

             Portuguese

             Spanish

             English

Tracking Features offered

Inventory Tracking:
Online at time of order

Order Tracking:
Email response

  Confirmation Tracking:
     On Screen Confirmation
     Email at time of order

Consumer Comments

Below is a link to the full text of the comments received on Nancy's Plush Toys & Gifts Email addresses were required for confirmation of all reports, and are maintained on file.

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